Refund & Exchange Policy

Last Updated: 01-01-2026

Products/item ordered online can be exchanged by sending it at our office.

In case you want to exchange, you must notify us within 3 days of delivery by writing to mail@gudgudey.com.

All products purchased from gudgudey.com can be exchanged within 15 days only if;

• The item(s) is faulty, damaged or defective at the time of delivery.
• The item(s) does not match the original specifications of the products or is found to be not the same as you had actually purchased. 
• You must email photographic evidence and video of opening the package so there is no issue in the return of the defective items at mail@gudgudey.com, within 3 days of purchase before any claims can be processed.